8th June 2020
To better serve you, 1001Hobbies expands and moves its warehouse. Extra delays may occur for orders placed between June 8th and June 18th. Thank you for your patience.
Our logistics, currently located in Normandy, moves this week near Lyon (France), which allows us to deliver faster all over Europe.
At 1001Hobbies, we are organized so that the Coronavirus (COVID-19) crisis minimizes the disruption of your orders delivery. Our warehouse, located in Normandy, has no interruption of service, as well as the carriers, with whom we regularly exchange orders.
Information on the carriers :
- Eco: service provided but the delays are extended.
- Standard: service provided but the delays are extended.
- Express: service provided but the delays are extended.
Our after-sales team is entirely teleworking, thank you for your understanding.
Returns policy: we will not be able to receive returns during the confinement period. Please keep them at home; of course, the acceptance time for returns will be extended accordingly.
We are with you wholeheartedly to get through this unprecedented crisis together and we hope it will be short.
The 1001Hobbies team