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Orders, deliveries and returns

1001modelkits - Warehouse

Delivery terms

Products indicated as being available, shipment within 24 hours’ are in stock in our warehouse. These products are marked with the following symbol:

en stock, expédié sous 48h

Orders are usually processed within 48 hours. The other products indicated as being available are not in stock in our warehouse, but in our partnering suppliers’ warehouses. This allows us to reduce our storage costs and to provide you with the widest possible range of products at the best price! In sum, your package will be sent within 7-9 business days after we have received your payment.

Guaranteed availability

The quantities available on our website are available with our suppliers. We update these stock listings several times a week. If a product listed as being available on our website is in fact not in stock, we will provide you with a discount coupon good for your next order.

Return policy

In the event that the product you receive doesn’t satisfy your needs, you can return it within 30 days to our local return address and receive a full refund (excluding shipping costs). Damaged, opened or incomplete products cannot be returned. Please contact us for further instructions if you want to return a product.

1001modelkits - Warehouse

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